Legal Terms & Conditions

Terms & Conditions

Please read these terms carefully before using VyaparX services. By accessing our platform, you agree to be bound by these terms and conditions.

Last Updated: August 14, 2025

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Important: VyaparX is operated by OneSpider (Udyam Registration No: UDYAM-HR-05-0110829). These terms are governed by Indian law and subject to the exclusive jurisdiction of courts at Gurugram, Haryana.

Complete Service Flow

You remain in control — no profile is shared without your recorded consent

Submit consulting request

Securely upload requested documents

Expert profile analysis and readiness report

Identification of potential lending partners

Your explicit consent before each profile share

Secure transmission to selected partner(s)

Ongoing guidance until case closure

Nature of Services

Eligibility & Customer Obligations

Fees & Payment

Data Privacy & Consent

Third-Party Partners

Advertising & Marketing Compliance

Limitations of Liability

Termination & Suspension

Refund & Cancellation Policy

Transparent refund conditions and timelines

Refund Scenarios

Scenario	Timeline	Refund	Conditions
Customer cancels within 24h after service starts	0–24h	No Refund	Work initiated
Customer cancels after service delivered	1–30 days	No Refund	Service complete
VyaparX documented service deficiency	31–89 days	90% Refund	Verified issue
No partner match despite complete profile	Within 90 days	100% Refund	Adequate docs

Refund Process: Requests must be from registered email/contact. Processing within 7–15 working days after verification. No refund for lender rejections due to profile, customer breach, or false info.

Delivery & Shipping Policy

Digital service delivery methods

Since VyaparX provides digital documentation and consulting services only, there is no physical shipping involved. All services are delivered digitally through:

Email communication
Phone consultations
In-person meetings (where applicable)
Virtual meetings
Our online platform

Intellectual Property

All VyaparX content, branding, and materials are proprietary
No reproduction or commercial use without written consent
Limited license granted for personal use of services only

Indemnity

You agree to indemnify VyaparX, its affiliates, and staff against claims, losses, or damages arising from:

Breach of these Terms
Violation of law or third-party rights
Fraud or misrepresentation
Unauthorized service/platform use

Grievance Redressal

All grievances will be addressed within specified timelines as per IT Rules, 2021

Pradeep Kumar

Grievance Redressal Officer

grievance@vyaparx.com

+91-7318-40-8833

Khewat No. 461/483,
First Floor, Street No. 6, Kadipur Industrial Area,
Gurugram, Haryana 122001

Acknowledgement

Within 48 hours

Resolution Target

7–15 working days

Max Timeline

30 days

Consumer Protection & Compliance

Transparent pricing, no hidden charges, no unfair trade practices
Service limitations and partner disclosures always communicated clearly
Adheres to RBI, IT Act, Payment Gateway, and Ad Platform guidelines

Contact Support

For any questions or support regarding these terms

Support Email

support@vyaparx.com

Phone Support

+91 95-4020-8833

Registered Office

Gurugram, Haryana

Questions About These Terms?

We're committed to transparency and are here to help clarify any aspect of our terms and conditions.

Contact Support Back to Home

Customer Acknowledgment: By using VyaparX services, you accept these Terms, confirm you understand VyaparX is not a lender, and acknowledge there are no guarantees or outcome assurances.

VyaparX is committed to full transparency, customer rights, robust data protection, and practical, honest consulting — never direct lending or over-promotion.

Operated by OneSpider | Udyam Registration No: UDYAM-HR-05-0110829